Guest service agent

The Fairmont Copley Plaza — Boston

the guest service agent is responsible for greeting, welcoming, and anticipating guest needs within the fairmont copley plaza standards, as well as maintaining the guest room account accurate to policies and procedures. duties and functions include: approach all encounters with guests and employees in a friendly, service-oriented manner. maintain regular attendance in compliance with fairmont standards, as required by scheduling[...]

Industry/Category: Restaurant, Catering & Hospitality

05/21/2012 23:00 » HCareers » Georgia 

Guest service agent

Kimpton Hotels Restaurants — Boston

Guest Service Agent -

05/18/2012 15:00 » HCareers » Georgia 

Guest services agent

Embassy Suites Hotel Boston at Logan Airport — Boston

GUEST SERVICES AGENT - job summary guest service agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest s account upon completion of their stay. primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. providing attentive, courteous and efficient service[...]

Industry/Category: Restaurant, Catering & Hospitality

05/03/2012 16:00 » HCareers » Georgia 

Accounts receivable agent

Boston Park Plaza Hotel (The) — Boston

[...] Receivable Agent - the accounts receivable coordinator is responsible for ensuring proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with highgate hotel?s policies and procedures. fundamental requirements: * assist the sales effort in establishing customer credit in accordance with highgate hotel?s policies and procedures, to include but not limited to the application process, reference checks, credit[...]

Industry/Category: Restaurant, Catering & Hospitality

05/03/2012 14:00 » HCareers » Georgia 

Overnight security officer (ref. 20384)

Mandarin Oriental, Boston — Boston

[...] security agent is responsible for the safety and security of all guests, colleagues and visitors of mandarin oriental, boston and the protection of all hotel assets. scope of position it is the mission and intent of this position that the overnight security agent will take full responsibility for enforcing hotel security policies and procedures in accordance with mandarin oriental corporate guidelines and ensure compliance to all local, state and federal regulations[...]

Industry/Category: Restaurant, Catering & Hospitality

05/01/2012 16:00 » HCareers » Georgia 

Guest relations supervisor

Boston Park Plaza Hotel (The) — Boston

the guest relations supervisor is responsible for assisting the guest services manager and assistant guest services manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. duties & functions fundamental requirements: ? obtain all necessary information when taking room reservations and follow the rate-quoting scenario[...]

Industry/Category: Restaurant, Catering & Hospitality

04/27/2012 14:00 » HCareers » Georgia 

Front desk agent

Boston Park Plaza Hotel (The) — Boston

[...] our guest arrival, departure and overall experience- reporting to the front office management team the front desk agent will meet, greet and provide the boston park plaza guests with an extraordinary experience. our associates are warm, outgoing, articulate and accommodating team players, who handle and resolve guest issues and requests in a timely and efficient manner. our associates take pride in never saying "no" and offering alternatives[...]

Industry/Category: Restaurant, Catering & Hospitality

04/25/2012 14:00 » HCareers » Georgia 

Front office supervisor

Millennium Bostonian Hotel — Boston

[...] customer service is delivered. the supervisor will report to the front office manager and be the lead guest service agent for all shifts when the front office manager is not available. communicate effectively both verbally and in writing to provide clear direction to staff. assign and instruct guest service agents in details of work. observes performance and encourages improvement. assist in monitoring payroll and hours of staff[...]

Industry/Category: Restaurant, Catering & Hospitality

04/24/2012 22:00 » HCareers » Georgia