Lan engineer

fulltime — Phoenix

[...] calls (helpdesk) generated by the trouble reporting system. * assists network services supervisor and other is personnel with new product evaluation, certification and testing. recommends products and solutions that meet organizational objectives. reviews network hardware and software products for present and future applications. * coordinates moves, additions and changes of lan devices. assumes a lead role in working with subcontractors and vendors on minor and[...]

05/25/2012 00:00 » PostJobFree » Arizona 

Lead desktop support specialist

Rexnord Industries, LLC — Milwaukee

[...] manager (manager/supervisor of staff) education level: bachelor's degree reference code: 4282 rexnord is a trusted name when it comes to providing skillfully engineered products that improve productivity and efficiency for industrial applications worldwide. we are committed to exceeding customer expectations in every area of our business: product design, application engineering, operations and customer service. rexnord is a leading diversified, multi-platform industrial[...]

05/23/2012 22:00 » Monster » Wisconsin 

Help desk supervisor (tribal lottery systems) jobid:28804

fulltime — Snoqualmie

[...] Desk Supervisor (Tribal Lottery Systems) JobID:28804 - you will be responsible for ensuring an outstanding level of customer service by providing direct system support to the end users by supervising the tls helpdesk and the system technician support staff. you will be responsible for leading the helpdesk with proactive planning and support and organizing the tls helpdesk to be flexible and adaptable to meet the changing needs of the casino. requirements[...]

05/22/2012 00:00 » PostJobFree » Washington 

Service desk (helpdesk) level i analyst

Kforce Professional Staffing — Cleveland

[...] desk (helpdesk) level i analyst . . . . . . . . . . . . . . . . . . . . . . . . . . . . . job description: the service desk level 1 analyst provides immediate resolution to our client's customer community by providing first level information technology hardware, software and application support. responsibilities and expectations: follows company standards for all incident management processes answer, prioritize, and provide level 1 analysis for incoming telephone, voicemail[...]

05/21/2012 20:00 » Monster » Alabama 

Technical support

AppleOne — Willowbrook

[...] the supervisor of trends in customer calls. recommend process improvements. other duties as assigned. knowledge and skill requirements exceptional verbal and written communication skills. high school diploma or equivalent. computer literate with the ability to learn customer service software applications. duties require professional verbal and written communication skills and the ability to type 40 wpm. 3+ years of recent call center experience. 1+ years of recent technical[...]

Job Type: Part-time
Industry/Category: IT & Telecommunications

05/16/2012 12:00 » Omni-jobs 

Help desk manager

Buchanan Technologies — Miamisburg

[...] remote supervisors whose teams support an international end user population. assist the director of the isc with organizational expansions in satellite offices. work with the director of the isc to engineer and implement initiatives in growing the support center as well as enhance the customer experience with the organization. work closely with internal it to ensure service continuity on the help desk across multiple client sites. provide support for escalations from customer[...]

Job Type: Full-time
Industry/Category: IT & Telecommunications

05/13/2012 12:00 » Omni-jobs » Ohio 

It sap system administrator

Border States — Fargo

[...] copies as needed. - provide 3rd level support as part of the it helpdesk. - perform off-hours support as needed for various system activities. - perform other duties as assigned by supervisor or designate. - develop and maintain effective working relationships with customers, vendors, and others related to the company; promote and maintain the identity and reputation of bse, ensuring customer satisfaction and addressing problems and complaints as they arise

Job Type: Full-time
Industry/Category: IT & Telecommunications

05/02/2012 12:00 » Omni-jobs » Georgia 

Supervisor - help desk support

Westwood College — Denver

westwood college, inc. is in search of a supervisor - help desk. position purpose this position is responsible for ensuring an outstanding level of customer services based on service level agreements (sla) by providing direct it support to students, faculty and staff in their college activities and by supervising the helpdesk and offshore technical support staff. responsible for leading the helpde

04/30/2012 21:00 » Monster » Colorado 

Help desk analyst

fulltime — New york

[...] the helpdesk supervisor or level 2 experts when appropriate according to established procedures frequently update ticket status in the remedy ticket tracking application alert management of critical incidents and recurring problems or incident trends serve as a liaison between end users, technical and functional support groups and the central service desk provide prompt and courteous service in conformance with established mayoral service standards knowledge of microsoft[...]

04/28/2012 00:00 » PostJobFree