Customer service rep
RoanokeRandstad
...card profile, payments, reviewing accounts, assisting the customer understand their balances Inbound Call Center: 75-100 calls per day (higher volume calls in the earlier shifts) Calls around 3-5 minute approximately Calls are back to back and sometimes a breather in between calls Will transfer more escalated calls to [...]
Category Banking, Insurance, Finance & Accountancy
4 days ago in Randstad