Quality assurance manager - na customer care
Auburn HillsFCA Group
...Management and coordination of call listening procurement, curation, and delivery for “From the Headset” leadership reviews and all ad hoc leadership listening requests. Integration of Qualtrics Intelligent Monitoring leading‑indicator insights into everyday operations, with regular reporting to Mopar Leadership. [...]
Job Type: Full-time
Category Management & Consulting
15 days ago in FCAGroup