Help desk representative
PhoenixRandstad
...7 AM - 3:30 PMeducation: High SchoolResponsibilitiesResponsibilities: Resolve complex inquiries from callers and contact center agents. Take ownership of calls escalating beyond contact center agents. Identify and escalate unscripted issues to the resource team. Manage escalations log to ensure timely follow-up. Provide general [...]
Category Customer Services & Call Centre