Supervisory Information Technology Specialist (Customer Support)
District of Columbia (Washington D.C.)United States Government
DutiesAs a Supervisory Information Technology Specialist (Customer Support), MS-2210-2 your typical work assignments may include the following: Leads agency-wide IT efforts to adjust, modify, and enhance customer service by analyzing end-user survey responses; determining effective strategies that mitigate persistent technical end-user issues; and [...]
Category Customer Services & Call Centre