Communications specialist (ref: 18112)
HarrisburgProfessional Technology Integration, Inc
...Responds to outages and system failures using established escalation processes. • Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents. • Escalate after hours incidents to staff for resolution. • Promptly assign unresolved incidents to higher Tier support [...]
Category IT & Telecommunications
10 days ago in PostJobFree