Workforce management analyst (mason, oh, us, 45040)
MasonEssilorLuxottica Group
...and manipulation tools - Microsoft Excel Understanding of call center operations and customer service environment Understanding of call center phone systems and related software (i.e. Interactive Intelligence, Ceridian, Remedy, RightNow) Excellent written and oral communication skills Excellent critical thinking and analytical [...]
Category Banking, Insurance, Finance & Accountancy