Systems monitoring engineer (w2 & remote in us)
CincinnatiBitsoft International, Inc
...joining bridge calls, capturing notes/timelines, and executing assigned actions under Incident Coordinator guidance. • Create and update SOPs, knowledge articles, and known error content to improve L1 effectiveness. • Help identify repetitive issues and contribute to scripts/runbooks (PowerShell/Python/Bash) to automate [...]
Category Office & Administration