Sr customer care specialist (sioux city, ia, us, 51111)
Sioux CityEssilorLuxottica Group
...DUTIES AND RESPONSIBILITIESCustomer Escalation Management Act as a senior escalation resource for complex or high-priority customer issues Review escalated cases to identify required production, quality, or workflow actions Communicate with customers as needed to provide status updates, timelines, and resolutions Document [...]
Category Office & Administration