Head of technical support (b2b saas)
GurugramTalentXO
...leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from within SLA and with a customer-first mindset. You will- Incident & Ticket Management: Own end-to-end L3 technical support governance across company's One products (ERP, [...]
Category IT & Telecommunications