Bmc helix itsm operational support & customization engineer
Nair Systems
...part of a wider service management team • Clear communication skills with both technical and non-technical stakeholders • Strong documentation and change discipline Operational Support • Provide 2nd / 3rd line support for BMC Helix ITSM, including Incident, Problem, Change, Asset, CMDB, Request Fulfilment, and Knowledge [...]
Category Engineering & Architecture