Front office manager
SydneyAccor
...service ratings, NPS, digital media scores, and sentiments for the hotel. Control costs in line with budget for optimum performance at the Front Desk. Rostering and running a 24/7 department of roughly 16 team players. Maintain and build solid customer base records (database) and returning loyalty program. Respond to guest [...]
Job Type: Full-time
Category Office & Administration