Coupa production support
New YorkALANS Group
...Practices and Processes of Managed Service for Production Support. The key Support Processes are: Use of Incidents Management, Service Request (SR-Task) Management of Service-Now Incident / SR Acknowledgment & Response Process within agreed ‘Response SLA’ Incident / SR Analysis & Resolution Process within agreed [...]
Job Type: Full-time
Category Restaurant, Catering & Hospitality