Help desk end user support analyst
WoodbridgeRandstad
...lead for help desk operations, managing escalations and offering guidance to junior staff. Assist in the onboarding and offboarding of users, ensuring smooth transitions. Collaborate with security teams to manage tools such as Symantec, ThreatLocker, and Bit9. Contribute to knowledge base articles, process documentation, and [...]
Category Banking, Insurance, Finance & Accountancy