Customer enhancement program management, process, & knowledge specialist
Auburn HillsFCA Group
...support of Genesys and Salesforce Telephony and CRM solutions Contact Center platforms, or similar Exposure to and/or experience in Customer Care business processes and/or Operations Knowledge of and/or experience in the enablement of GenAI, Self Service, Business Process Automation, and Cognitive/Predictive Analytics [...]
Job Type: Full-time
Category Education, Training, & Library